Answered on: November 20, 2017
Client
I'm trying to make sure i understand the rental car excess insurance from Allianz. Does this mean that there is no deductable if i should have an accident? In other words the entire car is paid for along with any damages that might occur to someone else's property? Also does it mean I am covered if someone should hit me that does not have insurance?
Agent
If you are in the booking process and have the opportunity to add the AXA extra insurance, then there are links for full details...
Agent
At STEP3 during the online booking process after choosing your car model, subject to your country of residence you may be offered extra comprehensive insurance with our insurance partner AXA. This is the most comprehensive and cost effective insurance available. However you will also be offered extra insurance at the desk on arrival. To view these options, next to the car photo of your choice is a link entitled TERMS & CONDITIONS. Click on this and then on INSURANCE and it will display the options of that particular supplier. Try a few different suppliers as they do vary widely. If you purchase our online insurance with AXA, print the policy that will be emailed to you and take it with you. You do not need any other insurance.
Client
I only see the options for Allianz Global Assistance and a place to check that I wish to purchase Rental Car Protector for USD $45.
Agent
well they are the same company .. ok let me look
Agent
There is a NOT SO OBVIOUS link entitled ¨ learn more ¨
Client
ok so that is the correct coverage that takes care of me for anything that should happen?
Client
if so i will continue this transaction
Agent
its better than most if not all you would be offered at the desk ( and cheaper)
Client
ok, thanks
Client
also, whenn i arrive do i go to a desk inside terminal 1?
Client
and they have a shuttle?
Agent
the confirmation voucher you will receive will give instructions
Agent
at STEP2 there are choices down the left hand side menu... Shuttle, Terminal, meet & Greet